Training Description: An introductory course on the subject of Health Insurance where participants will learn the essentials of the sector. The course allows students to develop technical skills in the area of insurance and/or improve previously acquired knowledge. The training will take place in eLearning and is scheduled to last 01:30 hours.

General objective: This course aims to promote the acquisition and updating of introductory knowledge of the insurance sector.

Learning Objectives:

The participants should be able to:

• Understand the framework of Health Insurance in financing of health care;
• Understand the different types of Health Insurance;
• Recognise the specific concepts within the scope os Health Insurance;
• Describe the regular underwriting process and the specifics of each of its phases, including the importance of information in assessing the health status of potential Insureds;
• Understand how Claims Management works in its different phases;
• Bear in mind the absolute prohibition of discriminatory practices in the management of underwriting processes or claims management.

Programme contents:

• Types of Health Insurance
• Terminology Specific to the Sector
• Covers and Guarantees
• Exclusions and Pre-existences
• Waiting Period
• Contract Term
• Underwriting
• Claims Management

Teaching methodology:

This training is based on the expository method, where the topics will be presented one by one to the participants, making short summaries in the form of an evalution. The fundamental themes of this sector will be explained, adapting the language to a general target audience that does not necessarily have previous knowledge of the subject. Examples will occasionally be used to explain certain cases.

Technical requirements:

Functional computer equipped with speakers and Internet connection.

Assessment methods:

Assessment will take place in two stages:

• Continuous assessment in the form of a selection questionnaire (throughout the training);
• Final assessment (at the end of the training): summative assessment in the form of a selection questionnaire (multiple choice and true or false). To complete the course successfully, the participants must have a minimum mark of 80%.